Delivery and Returns
What Are Your Delivery Options?
We offer one standard delivery option (within 5-7 working days). The price is based on the weight and quantity of your order, and includes the cost of picking, cutting, packing, processing and delivering your fabric. The costs of postage and packaging starts at £3.99 and increases depending on the size of your order. To provide you with the best value, we have capped the maximum delivery price at £9.99.
The delivery price for all wholesale orders, rolls and bolts of fabric in our Full Rolls section is £14.99. Occasionally, if the fabric width is too long or if your order needs to be sent out in more than one package, additional postage fees may apply. If this is the case, you will be contacted prior to dispatch.
If you require any other fabric on the roll, please send us a message on our contact page and we will provide a quote. Please note we are only able to offer certain fabrics by the roll and the roll size varies depending on the fabric.
Do You Deliver Outside the UK?
Yes, we now ship to many international destinations! The full list can be seen when checking out.
What happens if I am out when the delivery comes?
The delivery driver will usually leave the parcel with a neighbour or in a safe place if there is one available. If this is the case, they will post a card through your letterbox to inform you. If this is not possible, the driver will re-attempt delivery the following day. You will usually receive an email to update you on your delivery progress.
Can I select a different address for delivery, such as my work address?
Yes you can! Just enter your desired shipping address when checking out.
Do You Accept Returns?
Yes we do! We are so confident that you will LOVE our fabrics, that we offer an 100% money back guarantee! So you can order with total peace of mind.
In the unlikely event that you don't LOVE our fabric, just send your order back to us within 14 days for a full refund. Please note the fabric must be unused and uncut and we are unable to refund delivery fees. We recommend a tracked method of shipping to return an item. Our returns address is below.
Unit 2 Cranby Street