What Are Your Delivery Options?

Our mainland UK delivery rates are below:

The delivery price is based on the weight and quantity of your order, and includes the cost of picking, cutting, packing, processing and delivering your fabric. The costs of postage and packaging starts at £3.99 and increases depending on the size of your order. To provide you with the best value, we have capped the maximum delivery price for standard delivery at £9.99. Express delivery is charged £14.99.

The standard delivery price for all full roll and wholesale orders is £9.99. We also have an Express option which varies in price for Rolls & Bolts and is calculated at checkout. Please note larger orders may be sent out in more than one package and may arrive on separately.

Please note the rates above are applicable only for UK mainland addresses. For deliveries to Highlands, Islands and Northern Ireland, higher rates will be incurred due to elevated courier fees. As we do not use Royal Mail for our deliveries, unfortunately the delivery rates to these regions may be less competitive, particularly for smaller orders.

If I Input a Wrong Address at Checkout Can I Change It?

Customers are responsible for ensuring the correct delivery address is entered at checkout. Pleasedouble-check your details before placing your order. Should an incorrect address be provided, unfortunately we will be unable to refund the original shipping fee.

If you have noticed a typo or an incorrect address please contact our customer service team as soon as possible with all the correct shipping details. We will do our best to resolve this for you. Please note there will be an additional resend fee for shipping the order.

Do You Deliver Outside the UK?

We are trialling international shipping to certain European countries. We hope to expand this and include more countries in the near future.

What happens if I miss the delivery?

The delivery driver will usually leave the parcel with a neighbour or in a safe place if there is one available. If this is the case, they will post a card through your letterbox to inform you. If this is not possible, the driver will usually re-attempt delivery the following day.You will usually receive an email to update you on your delivery progress.

Any parcels returned to us can either be shipped out again subject to paying an additional delivery fee, or refunded minus the delivery and return delivery charges. For large orders and wholesale orders, a restocking fee of 25% will also be deducted from the refund.

Please note if incorrect address information is supplied, a surcharge will apply and deducted from any refund. If a parcel is lost, please allow 10 working days for our courier to confirm this as lost.

Can I select a different address for delivery, such as my work address?

Yes you can! Just enter your desired shipping address when checking out.

Do You Accept Returns?

Yes we do! We are so confident that you will LOVE our fabrics, that we offer an 100% money back guarantee! So you can order with total peace of mind.

In the unlikely event that you don't LOVE our fabric, just send your order back to us within 14 days for a full refund on the fabric. Please note the fabric must be unused and uncut and we are unable to refund delivery fees. We recommend a tracked method of shipping to return an item. Our returns address is below.

Pound Fabrics

Unit 2 Cranby Street

Birmingham

B8 1JU 

Please note certain products such as our mystery remnant box, full rolls and customised orders are not included in our money back guarantee.